Delivery

We offer different shipping methods:

On-site pick up

On-site pick up is free of charge. Pick up location is at our factory, opened Mondays to Fridays, from 8.30am to 5.30pm (no interruption), closed on holidays.
You will received an email as soon as your order is ready for pick up, usually one working day after reception of your payment. We would appreciate if you can let us know the day you plan to come for pick up.

On-site pick up is available for any delivery address located in the Tarn (81) and nearby regions : Ariège (09), Aude (11), Aveyron (12), Haute-Garonne (31), Hérault (34), Lot (46), Tarn-et-Garonne (82).

 

In-store pick up

For any order to be delivered in France (on the continent), you may choose an in-store pick up among over 5000 stores in France. This method allows lower shipping fees and a greater flexibility.
We will send you an email when your order is being shipped, which is the day we give your parcel to our logistics partner DPD. The forwarder will then send you an email as soon as the parcel is available at the store you chose.

 

Home delivery

  • Home delivery – address in France (continental)

We use the « Predict » service of our logistics partner DPD for any delivery in France (on the continent). It allows you to make an appointment (3 hours bracket) for your parcel to be delivered.
We will send you an email when your order is being shipped, which is the day we give your parcel to our logistics partner DPD. The forwarder will then let you pick the day and time of your delivery by email or by text message on your phone.

  • Home delivery out of France (continental)

For any delivery outside of the French continental borders, your parcel will be handled by the Colissimo service of La Poste.
We will send you an email the day your parce lis being shipped.