Private policy

MAISON BRUYERE – SUD BISCUITS attaches great importance to the protection of personal data, whether it belongs to clients, employees or professional partners.

Why a personal data charter?

In the framework of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act of January 6, 1978 as amended, this Personal Data Protection Charter aims to inform you of all processing related to the use of your personal data for the site
The objective of this simplified charter is to provide you with clear and transparent information on how your personal data is collected, processed and used.

What is personal data?

Any information which makes it possible to directly or indirectly identify a natural person: name, postal or electronic address, telephone number, IP address are, for example, personal data.

Who is responsible for collecting and processing data on the site?

The data controller is MAISON BRUYERE – SUD BISCUITS, with a capital of €60,000, registered with the Albi RCS under number 329 060 602, whose head office is located at ZA La Bouissounade – 81150 LAGRAVE – France.
Your personal data is the subject of a register managed by the Data Controller kept by a Data Protection Officer whose email address is:

Which data is collected?

The site collects your personal data:
– When browsing the site which uses cookies
– When sending messages via the contact form. The data collected are your name, surname, telephone number and email address.
– When you contact us by phone, we may collect your name and surname, your company name, email address, telephone number and your postal address.

The fields mentioned in the collection form(s) with an asterisk are mandatory. You are free to choose whether or not to provide non-requested additional personal data if you consider that they are necessary for the smooth running of our possible commercial relationship. In this case, you agree that we keep this information as part of the processing of your request.

What uses are made of my personal data?

In general, you will be informed of the processing operations that the controller intends to perform with your personal data at the time of their collection.
As part of the use of the site, the services and the commercial relationship, this personal data is processed for the following purposes:
• When you send an email via the contact form on the site;
• When we have to manage unpaid debts and disputes with our clients;
• When we collect personal data necessary for improving user experience;
• When we carry out statistical studies and audience measurements of our website.

The personal data collected in the context of browsing are intended exclusively for the data controller and any subcontractors, in the context of the performance of services related to the use of the site. No data transfer is made outside of the European Union.

These data will not be the subject of any possible external communication other than those provided for above, and this, only to meet legal and regulatory obligations or at the request of an administration or a judicial authority, to respond to national security, law enforcement or law enforcement requirements.

What is the retention period for this data?

Your personal data are kept for the time necessary to accomplish the objective pursued when they were collected.
Your data may also be stored so that we can continue to improve your customer experience with us.
The personal data collected will be kept for the period necessary for the accomplishment of the purposes described above, namely 3 years from the date of the end of the commercial relationship, that is to say, the date of the last contact with the client.
The personal data may also be kept for longer under specific legal obligations or with regard to the applicable legal limitation periods, for example:
• 1 year for connection logs from the last connection;
• 13 months for cookies from their deposit on your computer or terminal;
• 3 years for customer identification data (surname, name, email address, telephone number, etc.);
• 6 years for tax documents;
• 10 years for accounting documents;
• where applicable, for the duration of any litigation and until all legal remedies are exhausted.

How to access and correct your data?

You have the right to access, modify, rectify and delete your personal data at any time; this can be exercised directly by registered mail accompanied by a copy of your identity card to MAISON. BRUYERE – SUD BISCUITS at the following address: ZA La Bouissounade – 81150 LAGRAVE – France.
You can also make your request by email to the following address attaching a copy of an identity document (national identity card or driving license).
Your request will be processed within 30 days of receipt.
The rights previously granted to you expire upon your death. You may define, during your lifetime, guidelines for the retention, erasure and communication of your personal data after your death.

How to delete your data?

Data rectification right : If the data in possession of MB are incorrect, you may request to update this information.
Data deletion right: You may request to MB to delete your personal data, in agreement to the applicable law regarding the subject.
Right to restriction of procession: You may request MB to restrict the use of your personal data in agreement with the RGPD laws (general data protection regulation).
You may enforce your right by contact us by email at

What are the security and anti-fraud measures?

Any user opening an account is invited to create a username or nickname and a password. This password must be kept secret and you must limit access to your computer or mobile devices and log out once you have finished using our services. The password is known only by the user, the administrator does not keep any record of passwords.
In addition, we have implemented technical and organizational measures to protect personal data against accidental loss, destruction, deterioration, and unauthorized or illegal access. (Firewalls, Database backup).
UNIQUE Design limits access to personal data to only those company employees who need it in the context of the execution of the contract.
All persons having access to personal data are bound by a duty of confidentiality.
When we use subcontractors, service providers or when we transmit personal data to partners, this communication is the subject of a contract in order to ensure the protection of this information.

How is your personal data used by social networks?

How is your personal data used by social networks?
The site uses plug-ins (or add-ons) from the Facebook social network (hereinafter and together the “Social Network”).
If you interact on the site by means of these plug-ins, for example by clicking on the “Like” or “Share” button, information related to your browsing on the site and your membership on this Social Network will be transmitted, recorded and processed on a server of the company operating the relevant Social Network and linked to your user account, according to its specific conditions of use.
If you do not want your personal information to be transmitted from the site to the Social Network, we advise the following:
• do not interact with these social networks by clicking on the plug-ins made available to you on the site.
• deactivate your account on the relevant social network before coming to browse our Site,
• browse in “Private” mode via your browser.

For further information regarding the personal data protection regulation, please visit the website:

How are cookies managed?

What is a cookie?

A cookie is a text file that can be saved, subject to your choices, in a dedicated space on the hard drive of your terminal, when consulting an online service using your browser software.
The cookie file allows its issuer to identify the terminal in which it is registered during the period of validity.

What are the cookies issued on our site used for?

Only the issuer of a cookie is likely to read or modify the information contained therein.
The cookies used on our site make it possible to identify the services and sections that the user has visited, and more generally his/her behavior in terms of visits. This information is useful to better tailor the services, content and banners that appear on our site and to facilitate your browsing on our site. Cookies are also necessary for the proper functioning of certain services or to measure their audience.

What are the cookies issued on our site intended for?

What are the cookies issued on our site intended for
When you connect to our site, we may be required, subject to your choices, to install various cookies on your terminal allowing us to recognize the browser on your terminal during the validity period of the relevant cookie.
The cookies that we issue are used for the purposes described below, subject to your choices resulting from the settings of your browser software used during your visit to our site.

Site operating cookies facilitate your browsing on our site:

– by adapting the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our site, depending on the display hardware and software or reading that your terminal contains
– by memorizing information relating to a form that you have filled in on our site (contact form) or to information that you have chosen on our site (content viewed, etc.).
– by implementing security measures.

Google Analytics cookies allow us to improve our services:

These cookies make it possible to establish statistics and volume of frequentation and use of the various elements making up our site (sections and content visited, routes) in order to improve the interest and ergonomics of our services.

Cookies issued on our site by social networks:

The issuance and use of cookies by third parties are subject to the privacy policies of these third parties. We inform you of the purpose of the cookies of which we are aware and of the means at your disposal to make choices with regard to these cookies.
Due to third-party applications integrated into our site
We are likely to include on our site/application, computer applications from third parties, which allow you to share content from our site with other people or to make known to these other people your consultation or your opinion regarding content on our site/application. This is particularly the case of the “Share” and “Like” buttons from social networks such as “Facebook”, “Twitter”, LinkedIn ”,“ Viadeo ”, etc.
The social network providing such an application button is likely to identify you through this button, even if you did not use this button when you consulted our site/application. In effect, this type of application button can allow the relevant social network to follow your browsing on our site, simply because your account on the relevant social network was activated on your terminal (open session) during your browsing on our site.
We have no control over the process used by social networks to collect information about your browsing on our site and associated with the personal data they have. We invite you to consult the privacy protection policies of these social networks in order to be aware of the purposes of use, in particular advertising, of the navigation information that they can collect using these application buttons. These protection policies must in particular allow you to exercise your choices with these social networks, in particular by setting up your user accounts for each of these networks.

Your choices regarding cookies

You have several options for managing cookies. Any setting that you can implement will be likely to modify your browsing on the Internet and our site as well as your conditions of access to certain services requiring the use of cookies. You can choose at any time to express and modify your wishes in terms of cookies, by the means described below.
The choices offered to you by your browser software:
You can configure your browser software so that cookies are saved in your terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. You can also configure your browser software so that the acceptance or rejection of cookies is offered to you from time to time, before a cookie is likely to be saved in your terminal. For more information, see the section “How to exercise your choices, depending on the browser you use?”

(a) Agreement on Cookies

The recording of a cookie in a terminal is subordinate to the will of the user of the terminal, which s/he can express and modify at any time and free of charge through the choices offered to them by their browser software. If you have accepted in your browser the recording of cookies in your terminal, the cookies integrated into the pages and content that you have consulted may be stored temporarily in a dedicated area of your terminal. They will be readable only by their issuer.

(b) Refusal of Cookies

If you refuse the recording of cookies in your terminal, or if you delete those which are recorded there, you will no longer be able to benefit from a certain number of functions necessary to browse some areas of our site. This would be the case if we could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet. If necessary, we decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their functioning and which you would have refused or deleted.

(c) How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your preferences in terms of cookies.
For Internet Explorer™
For Safari™
For Chrome™
For Firefox™
For Opera™